KPI Depot takes you from KPI intelligence to finished deliverable. Consultants, strategy teams, FP&A leaders, and analytics teams use it to answer the two hardest questions in performance management, what to measure and what the target should be, and then to produce the scorecard itself.

The difference is intelligence, not just data. Anyone can list metrics. Every KPI in KPI Depot carries 13 practical attributes, from formula and measurement approach to diagnostic questions, risk warnings, and Balanced Scorecard perspective, across 15 corporate functions and 153 industries. And every target you set is grounded in our database of 34,304 source-attributed benchmarks, each detailing metric value, company size, time period, industry, geography, sample size, and source. Benchmark data at this scale is otherwise the domain of research services costing thousands to hundreds of thousands of dollars per year.

When your metrics are selected, KPI Depot finishes the job: export an interactive Strategy Map, a Balanced Scorecard with formulas and tracking columns, or a CSV KPI pack, and go from research to working deliverable in hours instead of weeks.

Formerly the Flevy KPI Library, KPI Depot is trusted by teams at organizations including Accenture, EY, IBM, PepsiCo, Samsung, and Vodafone.

Got a question? Email us at [email protected].

FAQs about Commissioned Work Completion Rate

What is a good Commissioned Work Completion Rate?

A good completion rate typically exceeds 85%. This indicates that projects are being delivered on time and within budget, reflecting effective management and resource allocation.

How can I improve my team's completion rate?

Improving the completion rate involves adopting better project management tools, enhancing communication, and providing adequate training for team members. Regularly reviewing project scopes and adjusting as necessary can also help maintain focus and alignment.

What factors can negatively impact completion rates?

Factors such as unclear project scopes, inadequate resource allocation, and lack of communication can significantly hinder completion rates. Identifying and addressing these issues early is crucial for maintaining performance.

Is the completion rate the only metric to consider?

No, while the completion rate is important, it should be considered alongside other metrics like client satisfaction and project profitability. A holistic view of performance provides better insights for decision-making.

How often should I review completion rates?

Completion rates should be reviewed regularly, ideally on a monthly basis. Frequent monitoring allows for timely adjustments and ensures that projects remain aligned with strategic goals.

Can completion rates vary by project type?

Yes, different project types may have varying completion rates due to complexity and resource requirements. It's essential to benchmark completion rates against similar projects for accurate assessments.



Each KPI in our knowledge base includes 13 attributes.

KPI Definition

A clear explanation of what the KPI measures

Potential Business Insights

The typical business insights we expect to gain through the tracking of this KPI

Measurement Approach

An outline of the approach or process followed to measure this KPI

Standard Formula

The standard formula organizations use to calculate this KPI

Trend Analysis

Insights into how the KPI tends to evolve over time and what trends could indicate positive or negative performance shifts

Diagnostic Questions

Questions to ask to better understand your current position is for the KPI and how it can improve

Actionable Tips

Practical, actionable tips for improving the KPI, which might involve operational changes, strategic shifts, or tactical actions

Visualization Suggestions

Recommended charts or graphs that best represent the trends and patterns around the KPI for more effective reporting and decision-making

Risk Warnings

Potential risks or warnings signs that could indicate underlying issues that require immediate attention

Tools & Technologies

Suggested tools, technologies, and software that can help in tracking and analyzing the KPI more effectively

Integration Points

How the KPI can be integrated with other business systems and processes for holistic strategic performance management

Change Impact

Explanation of how changes in the KPI can impact other KPIs and what kind of changes can be expected

BSC Perspective

NEW Mapping to a Balanced Scorecard perspective (financial, customer, internal process, learning & growth)


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