Gross Operating Profit Per Available Room (GOPPAR)

Related KPIs

Gross Operating Profit Per Available Room (GOPPAR) Interpretation

High GOPPAR values reflect strong revenue generation and effective cost management, indicating a well-performing property. Conversely, low values may suggest operational inefficiencies or declining demand. Ideal targets typically vary by market segment, but a GOPPAR above the target threshold is generally desirable.

• >$100 – Excellent performance; indicates strong demand and efficient operations
• $75–$100 – Good performance; room for improvement in cost control
• <$75 – Needs attention; investigate operational inefficiencies

Gross Operating Profit Per Available Room (GOPPAR) Benchmarks

• Luxury hotels average GOPPAR: $150 (STR)
• Midscale hotels average GOPPAR: $80 (HVS)
• Economy hotels average GOPPAR: $50 (CBRE)

Common Pitfalls

Many organizations overlook the importance of accurately tracking GOPPAR, which can lead to misguided strategies and missed opportunities for improvement.

• Failing to account for seasonal fluctuations can distort results. Without adjusting for peak and off-peak periods, management may misinterpret performance trends and make poor decisions.
• Neglecting to analyze the impact of ancillary revenue streams skews the overall picture. Focusing solely on room revenue can lead to missed opportunities for enhancing profitability through services like dining and events.
• Using outdated data for forecasting can result in inaccurate projections. Regular updates to the reporting dashboard are essential for maintaining forecasting accuracy and strategic alignment.
• Overlooking operational costs associated with maintenance and staffing can inflate GOPPAR figures. A comprehensive variance analysis is necessary to ensure all expenses are captured accurately.

Improvement Levers

Enhancing GOPPAR requires a multifaceted approach focused on both revenue generation and cost management.

• Implement dynamic pricing strategies to optimize room rates based on demand. Utilizing business intelligence tools can help track market trends and adjust pricing in real-time.
• Enhance guest experience to boost occupancy rates. Investing in staff training and service quality can lead to positive reviews and repeat business, improving overall financial health.
• Streamline operational processes to reduce costs. Adopting technology solutions for inventory and staffing can improve efficiency and lower overhead expenses.
• Regularly review and adjust marketing strategies to target the right audience. Data-driven decision-making can help identify high-value customer segments and tailor promotions accordingly.

Gross Operating Profit Per Available Room (GOPPAR) Case Study Example

A leading hotel chain, operating over 100 properties, faced stagnating GOPPAR figures amid rising operational costs. With a GOPPAR of $60, the management team recognized the need for a strategic overhaul to enhance financial performance. They initiated a comprehensive review of their pricing strategy, focusing on data-driven insights to optimize room rates based on real-time demand fluctuations. Additionally, they invested in staff training programs aimed at elevating guest experiences, which led to improved online reviews and increased repeat bookings.

Within a year, the hotel chain implemented a new revenue management system that allowed for dynamic pricing adjustments. This change resulted in a 15% increase in average daily rates, contributing significantly to overall profitability. Staff engagement initiatives also paid off, with employee satisfaction scores rising, leading to better service delivery.

As a result, the GOPPAR climbed to $85, reflecting not only improved revenue but also better cost control metrics. The management team used this success to reinforce the importance of continuous improvement and data-driven decision-making across all properties. The positive trajectory in GOPPAR also enhanced the chain's attractiveness to investors, allowing for further expansion and innovation in their service offerings.