Underwriting Volume

Related KPIs

Underwriting Volume Interpretation

High underwriting volume typically indicates strong market demand and effective risk assessment processes. Conversely, low values may suggest inadequate market engagement or ineffective underwriting practices. Ideal targets vary by industry and market conditions, but consistent growth is generally desirable.

• Above target threshold – Indicates strong performance and market confidence
• At target threshold – Suggests stable operations and effective risk management
• Below target threshold – Signals potential issues requiring immediate attention

Common Pitfalls

Many organizations misinterpret underwriting volume as a standalone success metric, overlooking its relationship with profitability and risk exposure.

• Failing to analyze loss ratios alongside underwriting volume can distort the perceived health of the business. High volume with poor loss ratios may indicate unsustainable practices that jeopardize long-term viability.
• Neglecting to adjust underwriting criteria based on market changes can lead to increased risk exposure. Sticking to outdated guidelines may result in higher claims and lower profitability.
• Overemphasizing volume growth without considering operational efficiency can strain resources. Rapid growth may lead to increased errors and customer dissatisfaction if not managed properly.
• Ignoring competitor performance can result in missed opportunities for benchmarking. Understanding industry standards is essential for maintaining a competitive position in the market.

Improvement Levers

Enhancing underwriting volume requires a strategic focus on both market engagement and operational efficiency.

• Implement targeted marketing campaigns to reach underserved segments. Data-driven insights can help identify potential customers and tailor offerings to meet their needs.
• Invest in training and development for underwriting teams to improve decision-making skills. Enhanced expertise can lead to better risk assessments and more competitive pricing.
• Utilize advanced analytics and business intelligence tools to refine underwriting processes. Streamlining workflows can improve turnaround times and customer satisfaction.
• Regularly review and adjust underwriting guidelines to reflect current market conditions. Flexibility in criteria can help capture new opportunities while managing risk effectively.

Underwriting Volume Case Study Example

A leading insurance provider, with a focus on commercial lines, faced stagnation in its underwriting volume, which had plateaued at $500MM for two consecutive years. Recognizing the need for change, the executive team initiated a comprehensive review of their underwriting practices and market strategies. They discovered that outdated criteria and a lack of targeted marketing were hindering their ability to attract new business.

To address these issues, the company launched a project called “Underwriting Revamp,” aimed at modernizing their approach. They invested in advanced analytics tools to identify emerging market trends and customer needs. Additionally, they revamped their marketing efforts to target specific industries that were experiencing growth, such as technology and renewable energy.

Within a year, the underwriting volume surged to $750MM, driven by a 30% increase in new policy sales. The company also improved its loss ratio by implementing stricter risk assessment protocols, ensuring that growth did not compromise profitability. The success of “Underwriting Revamp” not only boosted the bottom line but also positioned the company as a thought leader in the evolving insurance landscape.