KPIs for HR Teams: Recruitment, Retention, and Engagement
HR teams use KPI Depot to standardize how they measure hiring, retention, engagement, and workforce planning. Each KPI comes with a definition, formula, measurement approach, and diagnostic questions, and many come with published benchmarks, so a turnover or time-to-hire target rests on more than gut feel.
Starter Pack
The top 5 KPIs by priority from each of these KPI groups. Open a group to see every KPI in it.
Time to Fill The number of days it takes to fill a position from the time it was opened to the time the candidate accepts the offer.
Cost per Hire The total cost of hiring a new employee, including recruitment fees, advertising, and other associated expenses.
Quality of Hire The performance and retention rate of newly hired employees, providing insight into the effectiveness of the recruiting process.
Offer Acceptance Rate The percentage of job offers that are accepted by candidates, providing insight into the attractiveness of the company's offers and the competitive...
Candidate Satisfaction The satisfaction of candidates with the recruitment process, providing insight into the effectiveness of the employer branding and candidate experi...
Time to Fill The average number of days it takes to fill an open position, from the job requisition being posted to an offer being accepted by a candidate.
Quality of Hire The effectiveness of new hires measured by their performance and retention over a certain period.
Cost Per Hire The total cost associated with the recruitment process divided by the number of hires in a given time period.
Employee Turnover Rate The percentage of employees who leave the organization voluntarily or due to dismissal over a given period.
Employee Engagement Index An aggregate measure that assesses the degree of commitment and motivation employees feel towards their organization, typically via a survey.
Employee Net Promoter Score (eNPS) A metric that assesses how likely employees are to recommend their workplace to friends and acquaintances.
Employee Satisfaction Rating A metric indicating how satisfied employees are with their job and working conditions.
Turnover Rate The percentage of employees who leave the company within a certain period, which can indicate overall satisfaction and engagement.
Retention Rate The percentage of employees who remain with the company over a period, which measures the effectiveness of engagement and retention strategies.
Benefits Cost As a Percentage of Payroll The percentage of the company's total payroll that is spent on employee benefits. This can help the company determine whether its benefits packages...
Turnover Rate Among High Performers The percentage of top-performing employees who leave the company over a given period. A high turnover rate among high performers could indicate tha...
Attrition Rate The percentage of employees who leave the organization voluntarily or involuntarily.
Voluntary Turnover Rate The percentage of employees who leave the organization by choice, often used as an indicator of employee satisfaction and engagement.
Involuntary Turnover Rate The percentage of employees who are terminated or laid off, reflecting the organization's workforce stability.
Employee Engagement The level of employee engagement and satisfaction within the organization.
Employee Satisfaction Index A composite metric that measures employee satisfaction across various dimensions, such as work environment and compensation.
What You Get with Every KPI
13 documented attributes: KPI Definition, Measurement Approach, Standard Formula, Potential Business Insights, Trend Analysis, Diagnostic Questions, Actionable Tips, Visualization Suggestions, Risk Warnings, Tools & Technologies, Integration Points, Change Impact, BSC Perspective. See a fully worked example.
Plans: Basic $499 per year (5 CSV downloads a month) or Pro $999 per year (20 downloads a month, plus Strategy Map saving and Balanced Scorecard export). Both include unlimited web access to all 24,181 KPIs and 43,621 benchmarks.
FAQ
Which KPI library should an HR team use to track recruitment and retention metrics?
KPI Depot covers recruitment and retention in dedicated KPI groups, including Talent Acquisition/Recruiting, Talent Management, and Employee Engagement. Each KPI is documented with 13 attributes, and many have source-attributed benchmarks for setting targets. Plans start at $499 a year with unlimited access.
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