Information Technology KPIs



The KPI Depot is the most comprehensive KPI database available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Information Technology KPI Groups



If you need KPIs for a function not listed, please send us a request at support@kpidepot.com.

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CORE BENEFITS

  • 20,780 total KPIs (and growing)
  • 408 total KPI groups
  • 153 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)
  • Request additional KPIs that you need


Related Best Practices


These best practice documents below are available for individual purchase from Flevy , the largest knowledge base of business frameworks, templates, and financial models available online.


KPI Depot (formerly the Flevy KPI Library) is a comprehensive, fully searchable database of over 18,000+ Key Performance Indicators. Each KPI is documented with 12 practical attributes that take you from definition to real-world application (definition, business insights, measurement approach, formula, trend analysis, diagnostics, tips, visualization ideas, risk warnings, tools & tech, integration points, and change impact).

KPI categories span every major corporate function and more than 100+ industries, giving executives, analysts, and consultants an instant, plug-and-play reference for building scorecards, dashboards, and data-driven strategies.

Our team is constantly expanding our KPI database.

Got a question? Email us at support@kpidepot.com.



Each KPI in our knowledge base includes 12 attributes.


KPI Definition
Potential Business Insights

The typical business insights we expect to gain through the tracking of this KPI

Measurement Approach/Process

An outline of the approach or process followed to measure this KPI

Standard Formula

The standard formula organizations use to calculate this KPI

Trend Analysis

Insights into how the KPI tends to evolve over time and what trends could indicate positive or negative performance shifts

Diagnostic Questions

Questions to ask to better understand your current position is for the KPI and how it can improve

Actionable Tips

Practical, actionable tips for improving the KPI, which might involve operational changes, strategic shifts, or tactical actions

Visualization Suggestions

Recommended charts or graphs that best represent the trends and patterns around the KPI for more effective reporting and decision-making

Risk Warnings

Potential risks or warnings signs that could indicate underlying issues that require immediate attention

Tools & Technologies

Suggested tools, technologies, and software that can help in tracking and analyzing the KPI more effectively

Integration Points

How the KPI can be integrated with other business systems and processes for holistic strategic performance management

Change Impact

Explanation of how changes in the KPI can impact other KPIs and what kind of changes can be expected


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FAQs about PPT Depot


What does unlimited web access mean?

Our complete KPI database is viewable online. Unlimited web access means you can browse as much of our online KPI database as you'd like, with no limitations or restrictions (e.g. certain number of views per month). You are only restricted on the quantity of CSV downloads (see question below).

Can I download a KPI group (e.g. Competitive Benchmarking KPIs)?

Yes. You can download a complete KPI group as a CSV file. Basic plan subscribers receive 5 downloads a month; Pro plan subscribers receive 20 downloads a month.

Can I can cancel at any time?

Yes. You can cancel your subscription at any time. After cancellation, your KPI Depot subscription will remain active until the end of the current billing period.

Do you offer a free trial?

We allow you to preview all of our KPI groups. If you are not a KPI Depot subscriber, you can only see the first 3 KPIs in each group.

What if I can't find a particular set of KPIs?

Please email us at support@kpidepot.com if you can't find what you need. Since our database is so vast, sometimes it may be difficult to find what you need. If we discover we don't have what you need, our research team will work on incorporating the missing KPIs. Turnaround time for these situations is typically 1 business week.

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We accept a comprehensive range of payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and various region-specific options, all through Stripe's secure platform. Stripe is our payment processor and is also used by Amazon, Walmart, Target, Apple, and Samsung, reflecting its reliability and widespread trust in the industry.

Are multi-user corporate plans available?

Yes. Please contact us at support@kpidepot.com with your specific needs.